Didn’t know Franxells existed before this trip. I came upon Franxells on instagram whilst looking for a really cool vacation to Asia. Contacted them at midnight and by 2pm of that day I had tix and hotel reservations pretty much sorted. They advised me on hotel & room options, travel date options, etc. Franxells positive and proactive responses had my trip to the Indian Ocean sorted within 24hrs of my making contact. They paid attention to what I wanted, asked the right questions and made it happen. Within 72 hours of contacting them I was on a plane to Asia. They checked-in on me during my holiday to make sure I was doing ok which was a really nice touch. I really didn’t have to lift a finger for this trip except turnup to the airports and hotel. The personalized attention I received was exceptional and really appreciated. Excellent service and will most definitely be using them again! My thanks to the Franxells team but particularly to Ogechukwu for the close marking!