The best thing about the hotel is the location. It’s easily accessible & good for travelers who need somewhere decent close to the bus parks. The mature receptionist lady needs to go for a training on hospitality, the room attendants will rather avoid you than help you resolve your complaints. I had water leaking through the ac in my room to the floor & they ignored me completely after I called them more than 5 times. Shower & wc don’t work well, no water heater. The room was fairly neat & it was averagely comfortable. There’s a bar & lounge available there too though the lounge sells overpriced drinks. The only consolation I had was the easy accessibility.
Edit:
I was at the hotel again in October & it’s totally worse now. No water, receptionist turns off intercom once you call for something, their staff never responds to you request even after tipping them, very terrible experience.