The best thing about the hotel is the location. It’s easily accessible & good for travelers who need somewhere decent close to the bus parks. The mature receptionist lady needs to go for a training on hospitality, the room attendants will rather avoid you than help you resolve your complaints. I had water leaking through the ac in my room to the floor & they ignored me completely after I called them more than 5 times. Shower & wc don’t work well, no water heater. The room was fairly neat & it was averagely comfortable. There’s a bar & lounge available there too though the lounge sells overpriced drinks. The only consolation I had was the easy accessibility.
Edit:
I was at the hotel again in October & it’s totally worse now. No water, receptionist turns off intercom once you call for something, their staff never responds to you request even after tipping them, very terrible experience.
Adetunji Hismond
The best thing about the hotel is the location. It’s easily accessible & good for travelers who need somewhere decent close to the bus parks. The mature receptionist lady needs to go for a training on hospitality, the room attendants will rather avoid you than help you resolve your complaints. I had water leaking through the ac in my room to the floor & they ignored me completely after I called them more than 5 times. Shower & wc don’t work well, no water heater. The room was fairly neat & it was averagely comfortable. There’s a bar & lounge available there too though the lounge sells overpriced drinks. The only consolation I had was the easy accessibility.
Edit:
I was at the hotel again in October & it’s totally worse now. No water, receptionist turns off intercom once you call for something, their staff never responds to you request even after tipping them, very terrible experience.