Firstly, the content on your page does not reflect the actual service in the salon. The staff carry themselves like a local roadside salon very unprofessional.
The stylist working on my hair left me more than three times: once to pick a call, once to buy nuts from a hawker, and once to argue with a colleague about hair oil.
What’s the point of booking online if staff do not acknowledge it or treat it with any professionalism?
It feels like a packaged roadside salon hiding behind an online presence. It’s disappointing, because the potential is there, you can truly do better.